Refund policy

RETURN & REFUND POLICY

Thank you for supporting You’re Beautiful Sis 💛

Because our hair and wellness products are handmade, all sales are final.

No Returns or Exchanges

For hygiene and safety reasons, we do not accept returns or exchanges on opened or unopened products.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours with clear photos of:

Email: support@yourebeautifulsis.com

If eligible, we will gladly replace the item.

Lost or Stolen Packages

Once an order is marked “Delivered” by USPS/UPS, You’re Beautiful Sis is not responsible for lost or stolen packages.

To file a claim, please contact USPS/UPS directly.

Cancellations

Orders may be cancelled within 1 hour of purchase.

After that time, processing begins and cancellations are no longer possible.

Order Processing

All products are handmade. Processing times are shown at checkout and may vary during high-demand periods.